Refund policy
Return & Refund Policy
At The Blink Shop, we strive to deliver premium-quality products. As each item is made specifically for your order, we accept returns and replacements only under the following circumstances:
Eligible for Return or Replacement
We accept return or replacement requests only if:
- The product has a manufacturing defect.
- You received the wrong size compared to the size mentioned in your order.
- You received an incorrect product.
Return Request Timeline
- You must notify us within 7 days of receiving your order.
- Please email us with your order number, clear photos, and, if applicable, an unboxing video showing the issue.
Non-Returnable Items
We do not accept returns or exchanges for:
- Change of mind.
- Incorrect size selected by the customer at the time of ordering.
- Color or design preference.
- Minor color variations due to screen or lighting differences.
- Products that have been worn, washed, damaged, or altered after delivery.
Inspection & Approval
All return requests are subject to verification. Once the issue is confirmed, we will arrange a replacement or issue a refund, as applicable.
You can always contact us for any return question at blinkbox1418@gmail.com.